The last few years have witnessed an exponential rise in the Chatbot market where the market size is expected to exceed USD 1.34 billion by 2024. More than 40% of large business and conglomerates are estimated to implement chatbot usage by the end of this year. The primary function of a chatbot is to provide lightning speed information at the drop of a hat. Technically, they're auto-programmed to deal with inquiries and tasks which are predictable, and chatbots can answer them at par with human intelligence. We've witnessed these chatbots in the form of virtual assistance on websites and applications.

The proliferation of chatbot madness did not start today. Introduced by Alan Turing, chatbox begun in the 1950s. The artificial intelligence industry is growing exponential with 2014 statistics showing that the artificial intelligence has hit $126 billion. One of the reasons for the rapid growth of chatbox popularity is that many companies around the world have started adding virtual assistant bots for the purposes of customer service. Initially, chatbots were created to identify keywords, patterns, and keywords and the earned the reputation of being one of the most sophisticated programs.